Frequently Asked Questions

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Payment Plan Options

We offer flexible payment plan options to make our coaching programs more accessible. To learn more about the available plans, please contact us with details about the program you wish to purchase, and we will provide you with tailored options.

For payment plans, an upfront deposit and advance payment of 30 days is required to secure your spot in the program. Following this initial payment, payments can be arranged on a weekly, fortnightly, or monthly basis. Please note that not all discounts may apply to payment plan options.

If you have any questions or need further assistance regarding payment plans, feel free to reach out!

Absolutely! While our specific programs, such as "Courage Within" and "Rise & Lead," are designed with women in mind and have become our most popular offerings, we welcome individuals of all genders in our coaching sessions. All of our programs can be tailored to meet the unique needs of any participant. Additionally, I am more than happy to create a customised program to address specific requirements or goals. 

Yes, I offer one-off coaching sessions! If you have a specific topic or need in mind, please reach out to me. I will send you a questionnaire to help refine your requirements.

Additionally, if you have a particular focus area, such as communication skills, I can design a tailored coaching session to address that specific request. 

Yes, I do! If you're interested in organizing a group coaching session, please reach out with your ideas. I will send you a questionnaire to help clarify your needs and preferences.

It's most effective if you already have a specific group or team in mind. However, if you have a few individuals interested in a particular topic, feel free to contact me, and we can explore the possibility of expanding it into a larger group session.

Coaching sessions are available either online or face-to-face, depending on your preference. For face-to-face sessions, the location will be determined based on the client's location.

Once you’ve signed up, here are the next steps:

1. Coaching Questionnaire and Agreement: You will receive an email containing a Coaching Questionnaire and Coaching Agreement to complete before your first session. It’s important to answer the questionnaire as honestly as possible, as this will help establish a strong baseline for your program. Your responses will also allow me to get to know you better before we begin our work together.

2. Initial Discovery Session: This session typically lasts about 90 minutes and will focus on discussing your questionnaire responses and outlining our approach to working together.

The Discovery Session is an essential first step in your coaching journey. During this initial meeting, we will outline your program and delve into your responses to the discovery questionnaire. This session is designed to establish a solid foundation for your coaching experience and identify any specific goals or outcomes you wish to focus on.

In the Discovery Session, we will:

• Review your responses to the coaching questionnaire in detail.
  
• Discuss any necessary adjustments to the standard program to align with your unique objectives.
  
• Establish a regular schedule for your coaching sessions, including day, time, and location, for the duration of your program.
  
• Explore additional support options beyond regular sessions, including protocols and resources.
  
• Review coaching procedures to ensure clarity and understanding.
  
• Discuss your commitment to the coaching process.
  

Following the Discovery Session, we will commence regular coaching sessions tailored to your needs.

To fully benefit from the coaching program, you will need to make the following personal commitments:

• Commitment to the Program: Engage fully with the coaching program and adhere to the procedures outlined in the Agreement.
  
• Attendance: Dedicate time to attend each scheduled coaching session.
  
• Personal Growth: Invest in your own development by completing the agreed-upon actions from each session. We recommend allocating approximately 4-6 hours per month for this purpose.
  

Your commitment is essential for achieving meaningful progress and maximizing the benefits of your coaching experience.

To prepare for your coaching sessions, I will send you activities throughout the month that are tailored to the outcomes of our previous sessions and your specific program modules. It’s important to complete these activities, as we will review them together during our next session.

If you encounter any challenges with the tasks, please don’t hesitate to reach out. My coaching programs are designed to build your confidence, foster continual improvement, and support your growth. I will only assign tasks that I believe you are capable of handling, but I understand that some may be more challenging than others. It’s always best to discuss any difficulties you’re facing before they become overwhelming.

Yes, you can reschedule your coaching session if needed. However, please provide at least 48 hours' notice for any changes. If you must cancel a session with less than 48 hours' notice, we will do our best to accommodate a reschedule, but please be aware that you may be billed for the full coaching session.

In the rare event that I need to reschedule a session, I will inform you as far in advance as possible.

We value your commitment to your personal and professional development through our leadership coaching program. To ensure a smooth transition and to accommodate scheduling for both you and your coach, we require a 30-day notice for any cancellations or terminations of your coaching program.

Cancellation Notice Requirements:

1. Written Notice: To initiate the cancellation process, please provide written notice of your intent to terminate the coaching program. This can be done via email.

2. 30-Day Notice Period: Your written notice must be received at least 30 days prior to your desired termination date. This allows us to finalise any outstanding sessions and make necessary adjustments to our scheduling.

3. Final Session: If you choose to terminate your program, your final coaching session will be scheduled within the 30-day notice period, allowing you to reflect on your progress and discuss any final insights with your coach.

4. Refund Policy: Please refer to our refund policy for information regarding any fees or payments made in advance. Depending on the timing of your cancellation, certain fees may apply.

5. Rejoining the Program: If you decide to rejoin the program in the future, we would be happy to welcome you back and discuss any updated offerings or changes to the program structure.

We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or need further assistance regarding your coaching program, please do not hesitate to reach out.

Absolutely! Coaching is beneficial for everyone, regardless of their current situation. Here are some considerations that may resonate with you:

• Team Dynamics and Conflict Resolution: Are you struggling with team dynamics, decision-making, or conflict resolution?
  
• Skill Enhancement: Do you want to improve your communication skills, enhance your strategic thinking, or develop your emotional intelligence?
  
• Self-Awareness: Are you unsure of your strengths and weaknesses as a leader or how others perceive your leadership style?
  
• Guidance and Support: Have you received constructive feedback from peers, subordinates, or supervisors that you need to address, but you want someone to help guide you through it?
  
• Openness to Change: Are you open to change and self-improvement, willing to step out of your comfort zone and embrace new perspectives?
  
• Learning Preferences: Do you learn best through one-on-one conversations, workshops, or experiential learning?
  
• Time and Commitment: Are you ready to invest the necessary time for coaching sessions and practice?
  
• Budget Considerations: What is your budget for coaching services? Are you ready to invest in your future, and what return on investment do you expect from professional coaching?
  
• Finding the Right Coach: What type of coach would be the best fit for you? Do you prefer someone with industry experience, a specific coaching methodology, or a particular background?
  
• Expected Outcomes: What outcomes do you hope to achieve through coaching? How will you measure the success of the coaching process?
  
• Accountability: Are you ready to be held accountable and take responsibility for your growth and actions?
  
• Feedback Reception: How do you handle feedback and criticism? Are you receptive to feedback, and how do you typically respond to it?
  
• Impact on Team and Organisation: How do you envision coaching impacting your team and organisation? What changes do you hope to see in team dynamics or organisational culture as a result of coaching?
  
• Long-Term Career Aspirations: What are your long-term career aspirations, and how does leadership coaching align with your goals?
  

If any of these points resonate with you, coaching could be a valuable investment in your personal and professional growth.

If you’re uncertain, reflecting on the questions mentioned earlier can help clarify your motivations for seeking coaching and identify the specific areas you want to focus on during the process. This reflection can ultimately assist you in deciding which program may be the best fit for you.

If you still have questions or need further guidance, I encourage you to schedule a time to chat with me. All programs can be tailored to meet your unique requirements, and I’m here to help! Please don’t hesitate to reach out—I'm approachable, and we all have to start somewhere.

A preliminary consultation can provide valuable insights and help you determine if coaching aligns with your needs and goals. I want to ensure you get the most out of our journey together, so feel free to ask for assistance!